What payment methods do you accept?

<div class="metafield-rich_text_field"><p>We offer a wide variety of payment options to give you flexibility in how you can pay for your order.</p><ul><li>Credit cards - Visa and MasterCard</li><li>Apple Pay</li><li>Google Pay</li><li>AfterPay</li><li>Zip</li><li>POLi</li><li>Bank transfer</li><li>Credit terms - available to approved accounts</li></ul><p>All payment methods are available to choose from on the checkout pages. To accept credit terms, please apply for a <a href="https://discountoffice.co.nz/pages/join-business-pass" target="_blank" title="Business Pass">Business Pass</a> account and select the credit terms option on the form.</p></div>

I need a quote so I can get funding approved for my purchase.

<div class="metafield-rich_text_field"><p>Please <a href="mailto:shop@discountoffice.co.nz" target="_blank" title="contact sales">contact our sales team</a> for a quote and we'll reply asap with one you can use to acquire funding for your purchase. If you have specific requirements, please include this in the request.</p></div>

Can I get a tax invoice for my order?

<div class="metafield-rich_text_field"><p>An invoice will automatically be emailed to you ether immediately upon processing your order or when your order has been shipped. It will be sent to the email address on the order.</p><p>For Business Pass accounts, a different email address can be selected to receive invoices. Contact our support team for changing the invoice receiver's email address.</p></div>

How do I track my order?

<div class="metafield-rich_text_field"><p>When we dispatch your order, a tracking number is assigned to the shipment. This will be emailed to you via email. In some cases, the tracking number is generated or made available after sending you an email notification that we're preparing your order. In these cases, a tracking number will be updated on your order status page in your account.</p><p>To access the order status page, you'll need to login or register with the same email address as used to create the order.</p></div>

Vertiv UPS GXT5-10kIRT On Line UPS Rack/Tower 10000VA/10000W

Q: Can I pick up this product instead of having it delivered?

<div class="metafield-rich_text_field"><p>Yes, we have a pickup option available on this product in selected locations in Auckland. Some products may be available to pick up from Christchurch. Please place an order and choose the Pick Up option at checkout. We&#39;ll contact you as soon as it&#39;s ready for collection. Refer to processing times for estimated collection times.</p></div>

Q: Can I get a business discount on this product?

<div class="metafield-rich_text_field"><p>We offer our <a href="https://discountoffice.co.nz/pages/join-business-pass" target="_blank" title="Business Pass">Business Pass</a> accounts for businesses, community organisations and schools. Having a Business Pass account gives you an additional discount to the normal price listed on the product. If you&#39;d like to join, please complete the application form and we&#39;ll review it ASAP.</p></div>

Q: Can I get help choosing the right product?

<div class="metafield-rich_text_field"><p>We&#39;d love to help you further on this and other products. Please reach out to us via the help button below and we&#39;ll advise on different options.</p></div>

Q: Where does this product ship from?

<div class="metafield-rich_text_field"><p>All products ship from either our warehouse in Auckland or that of our suppliers and partners in Auckland or other parts of NZ. All products shown on our website are available to ship. We <strong>DO NOT </strong>ship from overseas.</p></div>

Q: How long does delivery take?

<div class="metafield-rich_text_field"><p>For most items, we dispatch orders out the same or next business day. Other items take an extra day to dispatch. Larger furniture items may take up to 5 days to ship. Dispatch times are listed on each product to help you estimate when they may reach you. All products ship from either Auckland or elsewhere in NZ so shouldn&#39;t take long to arrive to you.</p></div>

Q: How much do you charge for shipping this product?

<div class="metafield-rich_text_field"><p>Shipping is free on all products when your order value is $30 or over. Whether you&#39;re buying a small pen or a large bulk item such as a cupboard or table, shipping is completely free to you as long as you order over this threshold. Our free delivery applies to anywhere in NZ that a courier is able to reach. For orders under $30, a small charge is applied at checkout.</p><p>To learn more about our free shipping, read our <a href="https://discountoffice.co.nz/pages/shipping-policy" target="_blank" title="Shipping Policy">shipping policy</a>.</p></div>

Q: I need to enter a PO number in my order. Where do I add this?

<div class="metafield-rich_text_field"><p>If you&#39;re on our <a href="https://discountoffice.co.nz/pages/join-business-pass" target="_blank" title="Business Pass">Business Pass</a> account, the checkout page will show a PO Number input box to allow you to enter your PO Number. This number will automatically be added to any invoices for the order.</p><p>For customers not on Business Pass, use the notes input box on the cart page to add a PO Number to the order.</p></div>

Q: I need a quote so I can get funding approved for my purchase.

<div class="metafield-rich_text_field"><p>Please <a href="mailto:shop@discountoffice.co.nz" target="_blank" title="contact sales">contact our sales team</a> for a quote and we&#39;ll reply asap with one you can use to acquire funding for your purchase. If you have specific requirements, please include this in the request.</p></div>

Q: Do you deliver to rural or PO Box addresses?

<div class="metafield-rich_text_field"><p>Yes we do ship to rural addresses and PO Boxes. However, some large items are not able to be shipped to PO Boxes. In these instance, we&#39;ll contact you for a physical address.</p></div>

Description

True on-line double conversion 10000VA/10000W UPS system, optional extended battery runtime (UP4537). 3U Rack or tower configuration. Includes rack mount kit & Communications Card RDU101. Replacement batteries 16x UP7905

Unity Power Factor (PF=1.0) ensures the connection of more loads and IT equipment
Device can be swapped during operation without powering down connected equipment thanks to the manual bypass POD integrated in the device (removable connection box)
Minimum downtime of the device provided by hot-swappable battery modules which can be changed during operation
Vertiv™ LIFE™ Service remote diagnostic and preventive monitoring service helps to enhance uptime, as well as operational efficiency
Operates at full power up to 40 oC (up to 50 oC with derating)
36 Month Return to Base Warranty

Specifications

	Rating	10000VA/10000W
Input	Operating Frequency, Nominal	60 Hz (Factory Default is 50 Hz )
	Factory Default Voltage	230 VAC
	User Configurable Voltage	200/208/220/230/240 VAC
	Operating Voltage Range without Battery Operation	176 to 288 VAC (100 to 176 VAC with power derating)
	Maximum Allowable Voltage	288 VAC
	Input Frequency without Battery Operation	40 to 70 Hz
Output	AC-AC Efficiency	95%
	Factory Default Voltage	230VAC
	Frequency	50 Hz or 60 Hz, Nominal
	Waveform	Pure Sinewave
	Output Power Connection	Output Terminal Block
	Main Mode Overload	>150% minimum 200 ms, 125 – 150% for 60 seconds; 105 – 125% for 5 minutes; ≤ 105% continuous
Internal Battery	Charger Current	2.25 A (default), maximum 8 A
	Type	Valve-regulated, non-spillable, lead acid
	Quantity x V x Rating	2 x 8 x 12V x 9.0 AH
	Internal Battery Backup Time (Approximate)	10% Load Capacity: 59 mins 20% Load Capacity: 25 mins 30% Load Capacity: 14.5 mins 40% Load Capacity: 9.5 mins 50% Load Capacity: 7.0 mins 60% Load Capacity: 5.5 mins 70% Load Capacity: 4 mins 80% Load Capacity: 3.5 mins 90% Load Capacity: 2.5 mins 100% Load Capacity: 2.0 mins
Bypass Protection Limits	Upper-limit selections	+ 10%, + 15%, + 20%; default + 10%.
	Lower-limit selections	- 10%, - 15%, - 20%; default - 15%
	Disable-bypass operation	When the input frequency prevents synchronous operation
General	Operating Temperature, °C	Full power up to 40 ºC (up to 50 ºC with derating)
	Storage Temperature, °C	- 15 to + 40
	Relative Humidity	0 – 95% non-condensing
	Operating Elevation	Up to 3,000 m (9,842.5 ft) at 25°C (77°F) without derating
	Audible Noise	<55 dBA, at 1 meter from the front, <50 dBA, at 1 meter from rear or sides
	Safety	IEC62040-1:2008 version, GS mark
	EMI/EMC/C-Tick EMC	IEC/EN/AS 62040-2 2nd Ed (Cat 2 )
	ESD	IEC/EN EN61000-4-2, Level 4, Criteria A
	Radiated Susceptibility	IEC/EN EN61000-4-3, Level 3, Criteria A
	Electrical Fast Transient	IEC/EN EN61000-4-4, Level 4, Criteria A
	Surge Immunity	IEC/EN EN61000-4-5, Level 4, Criteria A
	Transportation	ISTA Procedure 1E
POD	AMP Rating	63A
	Connections	4x ICE320 C19 16A/250V Sockets, 4x C13 10A/250V Sockets Power Input: Hard-Wired
Physical	Dimensions (mm)	430 (w) x 630 (d) x 217 (h)
	Unit Weight	74.5kg

Manufacturer Code: GXT5-10kIRT5UXLN

Yes, we have a pickup option available on this product in selected locations in Auckland. Some products may be available to pick up from Christchurch. Please place an order and choose the Pick Up option at checkout. We'll contact you as soon as it's ready for collection. Refer to processing times for estimated collection times.

We offer our Business Pass accounts for businesses, community organisations and schools. Having a Business Pass account gives you an additional discount to the normal price listed on the product. If you'd like to join, please complete the application form and we'll review it ASAP.

We'd love to help you further on this and other products. Please reach out to us via the help button below and we'll advise on different options.

We offer a wide variety of payment options to give you flexibility in how you can pay for your order.

Credit cards - Visa and MasterCard
Apple Pay
Google Pay
AfterPay
Zip
POLi
Bank transfer
Credit terms - available to approved accounts

All payment methods are available to choose from on the checkout pages. To accept credit terms, please apply for a Business Pass account and select the credit terms option on the form.

All products ship from either our warehouse in Auckland or that of our suppliers and partners in Auckland or other parts of NZ. All products shown on our website are available to ship. We DO NOT ship from overseas.

For most items, we dispatch orders out the same or next business day. Other items take an extra day to dispatch. Larger furniture items may take up to 5 days to ship. Dispatch times are listed on each product to help you estimate when they may reach you. All products ship from either Auckland or elsewhere in NZ so shouldn't take long to arrive to you.

Shipping is free on all products when your order value is $30 or over. Whether you're buying a small pen or a large bulk item such as a cupboard or table, shipping is completely free to you as long as you order over this threshold. Our free delivery applies to anywhere in NZ that a courier is able to reach. For orders under $30, a small charge is applied at checkout.

To learn more about our free shipping, read our shipping policy.

If you're on our Business Pass account, the checkout page will show a PO Number input box to allow you to enter your PO Number. This number will automatically be added to any invoices for the order.

For customers not on Business Pass, use the notes input box on the cart page to add a PO Number to the order.

Please contact our sales team for a quote and we'll reply asap with one you can use to acquire funding for your purchase. If you have specific requirements, please include this in the request.

Yes we do ship to rural addresses and PO Boxes. However, some large items are not able to be shipped to PO Boxes. In these instance, we'll contact you for a physical address.

An invoice will automatically be emailed to you ether immediately upon processing your order or when your order has been shipped. It will be sent to the email address on the order.

For Business Pass accounts, a different email address can be selected to receive invoices. Contact our support team for changing the invoice receiver's email address.

When we dispatch your order, a tracking number is assigned to the shipment. This will be emailed to you via email. In some cases, the tracking number is generated or made available after sending you an email notification that we're preparing your order. In these cases, a tracking number will be updated on your order status page in your account.

To access the order status page, you'll need to login or register with the same email address as used to create the order.

If the product arrives damaged or missing, please contact us ASAP. There is a short window where we can claim for damages occurred during shipment. For any warranty issues, the manufacturer warranty where applicable will be available to repair or replace your product.

No we don't add a surcharge with the use of a credit card to make payments. While it is an added cost to our business, we do not pass this cost on to you as an added benefit to you.