Last updated: 25 June 2025
Welcome to Discount Office. We appreciate your trust and are dedicated to protecting your privacy when you shop with us, create an account, subscribe to our communications, or get in touch.
1. What Information We Collect
Personal Details
When you place an order, register for an account, subscribe to our newsletters or contact our support team, we may collect your name, postal address, email address and telephone number. We also retain details of your purchase history to streamline future orders.
Payment Information
All payments are processed by our secure payment provider. We do not store your full card number—only the data required to complete the transaction safely.
Technical & Usage Data
We automatically gather information such as your IP address, browser type, pages viewed, duration of visits and referring sites. This helps us maintain and enhance our website’s performance.
Cookies & Similar Technologies
We employ cookies and similar tools to remember your preferences and analyse site usage. You may adjust your cookie settings in your browser, though this could affect certain features.
2. How We Use Your Information
- To process and fulfil your orders, and keep you informed of delivery status
- To send newsletters and promotional offers if you’ve opted in
- To provide customer support via our help desk
- To monitor site performance and advertising effectiveness
- To prevent fraud and protect our services
3. Third-Party Services
We rely on select third-party providers, such as our e-commerce platform, payment processor, analytics and advertising partners, help desk software, email services and hosting providers, to operate our business. They receive only the data necessary to perform their functions and must adhere to strict confidentiality standards.
4. Data Security
We implement appropriate technical and organisational measures, such as encryption and secure servers, to safeguard your personal information against unauthorised access, disclosure, alteration or destruction.
5. Your Rights
Under applicable privacy laws, you may request:
- Access to or correction of the personal data we hold about you
- Deletion of your data or restriction of certain processing activities
- Withdrawal of consent for marketing communications
To exercise these rights, please contact us at office@discountoffice.co.nz.
6. Changes to This Policy
We may revise this Privacy Policy from time to time. When significant changes occur, we will update the “Last updated” date and post the revised policy here.
7. Contact Us
If you have any questions or concerns about this policy, please email office@discountoffice.co.nz or write to:
Discount Office
PO Box 10002
Auckland 1446
New Zealand
Thank you for choosing Discount Office. We are committed to keeping your experience smooth and your information secure.