What payment methods do you accept?

<div class="metafield-rich_text_field"><p>We offer a wide variety of payment options to give you flexibility in how you can pay for your order.</p><ul><li>Credit cards - Visa and MasterCard</li><li>Apple Pay</li><li>Google Pay</li><li>AfterPay</li><li>Zip</li><li>POLi</li><li>Bank transfer</li><li>Credit terms - available to approved accounts</li></ul><p>All payment methods are available to choose from on the checkout pages. To accept credit terms, please apply for a <a href="https://discountoffice.co.nz/pages/join-business-pass" target="_blank" title="Business Pass">Business Pass</a> account and select the credit terms option on the form.</p></div>

I need a quote so I can get funding approved for my purchase.

<div class="metafield-rich_text_field"><p>Please <a href="mailto:shop@discountoffice.co.nz" target="_blank" title="contact sales">contact our sales team</a> for a quote and we'll reply asap with one you can use to acquire funding for your purchase. If you have specific requirements, please include this in the request.</p></div>

Can I get a tax invoice for my order?

<div class="metafield-rich_text_field"><p>An invoice will automatically be emailed to you ether immediately upon processing your order or when your order has been shipped. It will be sent to the email address on the order.</p><p>For Business Pass accounts, a different email address can be selected to receive invoices. Contact our support team for changing the invoice receiver's email address.</p></div>

How do I track my order?

<div class="metafield-rich_text_field"><p>When we dispatch your order, a tracking number is assigned to the shipment. This will be emailed to you via email. In some cases, the tracking number is generated or made available after sending you an email notification that we're preparing your order. In these cases, a tracking number will be updated on your order status page in your account.</p><p>To access the order status page, you'll need to login or register with the same email address as used to create the order.</p></div>

Epson WorkForce ES-C380W Wireless Duplex Document Scanner (B11B269501)

Q: Can I get help choosing the right product?

<div class="metafield-rich_text_field"><p>We&#39;d love to help you further on this and other products. Please reach out to us via the help button below and we&#39;ll advise on different options.</p></div>

Q: I need to enter a PO number in my order. Where do I add this?

<div class="metafield-rich_text_field"><p>If you&#39;re on our <a href="https://discountoffice.co.nz/pages/join-business-pass" target="_blank" title="Business Pass">Business Pass</a> account, the checkout page will show a PO Number input box to allow you to enter your PO Number. This number will automatically be added to any invoices for the order.</p><p>For customers not on Business Pass, use the notes input box on the cart page to add a PO Number to the order.</p></div>

Q: I need a quote so I can get funding approved for my purchase.

<div class="metafield-rich_text_field"><p>Please <a href="mailto:shop@discountoffice.co.nz" target="_blank" title="contact sales">contact our sales team</a> for a quote and we&#39;ll reply asap with one you can use to acquire funding for your purchase. If you have specific requirements, please include this in the request.</p></div>

Description

The Epson ES-C380W is a compact, wireless document scanner ideal for home offices and mobile professionals. Its ability to scan directly to USB drives or cloud services without a computer, coupled with its dual paper path for handling thicker items, makes it a versatile choice for various scanning needs.

Wireless scanning via Wi-Fi / Wi-Fi Direct (no PC needed)
Duplex (two-sided) scanning in a single pass
Dual paper path (U-turn or straight) — allows scanning of thick media up to ~5 mm (e.g. passports, booklets)
20-page Auto Document Feeder (ADF)
Maximum optical resolution: 600 × 600 dpi (ADF)
Scanning speed (A4, 300 dpi): up to 30 ppm / 60 ipm (black & white, color, duplex)
Media types supported: A4, A5, A6, B5, B6, envelopes, passports, business cards, postcards, long paper (up to 8.5″ × 220″)
Paper weight ranges:
- Vertical (U-turn path): 40 – 127 g/m²
- Straight path: up to 413 g/m²
Duty cycle: up to 3,500 sheets per day
Interface: Hi-Speed USB (USB 2.0) + Wi-Fi / Wi-Fi Direct
Buttons & Display: Power, Home, Help + 2.4″ color touchscreen
Low power consumption:
- Operation: ~10 W (USB) / ~11 W (Wi-Fi)
- Ready: ~4.0 W (USB) / ~4.3 W (Wi-Fi)
- Sleep: ~1.0 W (USB) / ~1.4 W (Wi-Fi)
Compact dimensions: 296 mm (W) × 104 mm (D) ×124 mm (H)
Approximate weight: ~1.9 kg
Operating conditions: 5 °C to 35 °C, humidity 15%–80% (no condensation)
Supported OS: Windows (various versions), macOS, etc.
Advanced features: automatic cropping, blank page removal, de-skew, edge fill, border correction, punch hole removal, text enhancement, A3 stitching & more
Cloud / network integration: Scan to Email, FTP, Web folders, Microsoft SharePoint, network folders, etc.

OEM Code: B11B269501

Yes, we have a pickup option available on this product in selected locations in Auckland. Some products may be available to pick up from Christchurch. Please place an order and choose the Pick Up option at checkout. We'll contact you as soon as it's ready for collection. Refer to processing times for estimated collection times.

We offer our Business Pass accounts for businesses, community organisations and schools. Having a Business Pass account gives you an additional discount to the normal price listed on the product. If you'd like to join, please complete the application form and we'll review it ASAP.

We'd love to help you further on this and other products. Please reach out to us via the help button below and we'll advise on different options.

We offer a wide variety of payment options to give you flexibility in how you can pay for your order.

Credit cards - Visa and MasterCard
Apple Pay
Google Pay
AfterPay
Zip
POLi
Bank transfer
Credit terms - available to approved accounts

All payment methods are available to choose from on the checkout pages. To accept credit terms, please apply for a Business Pass account and select the credit terms option on the form.

All products ship from either our warehouse in Auckland or that of our suppliers and partners in Auckland or other parts of NZ. All products shown on our website are available to ship. We DO NOT ship from overseas.

For most items, we dispatch orders out the same or next business day. Other items take an extra day to dispatch. Larger furniture items may take up to 5 days to ship. Dispatch times are listed on each product to help you estimate when they may reach you. All products ship from either Auckland or elsewhere in NZ so shouldn't take long to arrive to you.

Shipping is free on all products when your order value is $30 or over. Whether you're buying a small pen or a large bulk item such as a cupboard or table, shipping is completely free to you as long as you order over this threshold. Our free delivery applies to anywhere in NZ that a courier is able to reach. For orders under $30, a small charge is applied at checkout.

To learn more about our free shipping, read our shipping policy.

If you're on our Business Pass account, the checkout page will show a PO Number input box to allow you to enter your PO Number. This number will automatically be added to any invoices for the order.

For customers not on Business Pass, use the notes input box on the cart page to add a PO Number to the order.

Please contact our sales team for a quote and we'll reply asap with one you can use to acquire funding for your purchase. If you have specific requirements, please include this in the request.

Yes we do ship to rural addresses and PO Boxes. However, some large items are not able to be shipped to PO Boxes. In these instance, we'll contact you for a physical address.

An invoice will automatically be emailed to you ether immediately upon processing your order or when your order has been shipped. It will be sent to the email address on the order.

For Business Pass accounts, a different email address can be selected to receive invoices. Contact our support team for changing the invoice receiver's email address.

When we dispatch your order, a tracking number is assigned to the shipment. This will be emailed to you via email. In some cases, the tracking number is generated or made available after sending you an email notification that we're preparing your order. In these cases, a tracking number will be updated on your order status page in your account.

To access the order status page, you'll need to login or register with the same email address as used to create the order.

If the product arrives damaged or missing, please contact us ASAP. There is a short window where we can claim for damages occurred during shipment. For any warranty issues, the manufacturer warranty where applicable will be available to repair or replace your product.

No we don't add a surcharge with the use of a credit card to make payments. While it is an added cost to our business, we do not pass this cost on to you as an added benefit to you.